EXECUTIVE ADMINISTRATOR

Reporting to:

National Executive Director of Catholic Religious Australia (CRA).

The Position:

The role of the Executive Administrator is to work effectively and collaboratively alongside the National Executive Director in serving the mission and vision of CRA.

The purpose of the Executive Administrator is to provide executive support to the National Executive Director and to ensure the efficient and smooth day-to-day operation of the CRA national office.

Responsibilities:

The Executive Administrator is accountable to the National Executive Director for the following:

Executive Assistance to the National Executive Director:

  • Provide confidential, competent, efficient and effective support to the National Executive Director

Office Management:

  • Effect the efficient and smooth day-to-day operation of the CRA national office by:

  • managing office policies and procedures, work health safety management systems, office supplies and equipment, ICT equipment

  • managing travel arrangements

  • coordinating meetings, prepare agendas, reports, minutes and meeting papers

  • providing welcoming hospitality and catering

  • providing general administrative support such as word processing, document drafting, presentation preparation, proof reading, template production to support processes/systems

  • managing of registers, directories and appointments to external bodies

  • maintaining records management including databases and archives

  • maintaining supply and operation of equipment, services and office supplies

  • providing administrative support for financial matters including direct deposits/credit cards/invoices

  • providing welcoming hospitality and catering

  • attending to other tasks as directed or required from time to time

Member Services Support:

  • Communication with members using various methods of communication

  • Ensure requests from members and their teams are responded to with promptness, courtesy and diligence

  • Manage long and short-term projects that assist members

Events:

  • Support the organisation of events hosted by CRA including managing all aspects of registrations including payments

Relationships:

  • National Executive Director

  • President and Council of CRA

  • Staff and contractors of CRA

  • Committees of CRA

  • CRA’s Area Networking Groups

  • Bodies affiliated with CRA

  • Religious institutes and Bishops/dioceses

  • Catholic agencies

  • Government and other agencies

  • Catholic and other communications bodies

  • Members of the public

Knowledge and Experience:

It is desirable that the Executive Administrator has the following knowledge and experience:

Knowledge:

  • An understanding of the Catholic Church, CRA and its mission

  • A comprehensive knowledge of administration and project management requirements

  • High level skills in contemporary computer applications including Microsoft Office suite and databases

  • Excellent organisational skills and the ability to reorganise priorities

  • Excellent word processing, telephone and diary management skills

Experience:

  • Experience as an executive assistant and/or as an office manager

  • Experience working with minimal supervision while remaining a team player

  • Well-developed relational and rapport-building skills

Attributes:

It is desirable that the Executive Administrator has the following attributes:

  • A personal commitment to Catholic teachings, faith, ethos, values and mission of the Catholic Church

  • Values driven

  • Excellent interpersonal skills

  • Demonstrated commitment to service and a willingness to be accountable for performance

  • Ability to operate with discretion and maintain strict confidentiality

  • Ability to perform under work pressure

  • Ability to work collaboratively and consultatively across a wide spectrum of stakeholders

  • Ability to be a team player

  • A personal sense of warmth and welcoming

Performance Measures:

  • Performance will be assessed having regard to:

  • Successful outcomes of the major responsibilities of the role

  • Achievement of the agreed objectives of any work plans;

  • Service levels and the level of satisfaction expressed by key stakeholders in respect of the individual’s performance and the collective performance of CRA