CRA supports the Royal Commission’s recommendation for a national redress scheme, administered by the Commonwealth. CRA acknowledges that redress will not take away a survivor’s pain but may provide some practical assistance towards recovery from abuse.

The National Redress Scheme came into operation on 1 July 2018, with the supporting processes announced in late July 2018. Many congregations have commenced the process of entering the National Redress Scheme.

The National Redress Scheme helps people who have experienced institutional child sexual abuse gain access to counselling and psychological services, a direct personal response, and a monetary payment. Applications can be made any time before 30 June 2027.

Redress Support Services are available to help people understand the Scheme, provide emotional support and guide people through the application process (click on the link to find out more about these services).

For more information on the Scheme, how to apply or to enquire about the progress of a submitted application, phone: 1800 737 377 Monday to Friday, 8am to 5pm (local time) excluding public holidays.